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NLCANCELLATION AND USEFUL INFORMATION
Dear Guests,
we are working to prepare the opening of the season, full of energy and enthusiasm, because WE LOOK FORWARD TO WELCOMING YOU IN OUR VILLAGE!
1. Up to how many days before my arrival can I cancel my booking?
Today you are largely protected by our cancellation terms. In the face of this health emergency, we have made our cancellation terms even more flexible, as written below:
2. In case of cancellation, am I entitled to a refund of the full amount paid?
The amount paid as Confirmation Deposit will be refunded to the Guest, minus a charge of 60,00 euros.
3. How is the refund of the deposit returned?
You will just have to send an email to our booking office indicating your bank details (IBAN and BIC) and the number of your booking.
4. How much is the deposit required to confirm the booking?
If you book before 14/05, you will enjoy the advantages of the EARLY BOOKING OFFER and you will only be asked for 20% instead of 30% of the total amount of your holiday.
5. Can I change the dates of my booking?
Within the aforementioned cancellation terms, you can request via email or telephone that our booking team moves the dates of your holiday. No penalty will be applied to the new quote.
6. Which hygiene and safety measures will you provide for your guests?
The safety of our guests and staff members remains our top priority. In response to the current health emergency, we have taken further measures to make our cleaning and hygiene protocols even more stringent.
7. Do you have any restrictions on arrival / departure days and on the duration of the holiday?
Our policy provides maximum flexibility for the guest. You can choose to arrive and depart on any day of the week.
Write to booking@villaggioisamar.com or phone 041.5535811 if there is no availability for your chosen dates of stay.
This page is constantly updated, so we invite you
to stay connected with us to be informed of further developments.
we are working to prepare the opening of the season, full of energy and enthusiasm, because WE LOOK FORWARD TO WELCOMING YOU IN OUR VILLAGE!
1. Up to how many days before my arrival can I cancel my booking?
Today you are largely protected by our cancellation terms. In the face of this health emergency, we have made our cancellation terms even more flexible, as written below:
- up to 3 days from arrival - for stays from opening to May 25 and from September 9 to closing
- up to 7 days from arrival - for stays from May 26 to June 16 and from September 3 to 8
- up to 14 days from arrival - for stays from June 17 to August 4 and from August 27 to September 2
- up to 21 days from arrival - for stays from August 5 to 26
2. In case of cancellation, am I entitled to a refund of the full amount paid?
The amount paid as Confirmation Deposit will be refunded to the Guest, minus a charge of 60,00 euros.
3. How is the refund of the deposit returned?
You will just have to send an email to our booking office indicating your bank details (IBAN and BIC) and the number of your booking.
4. How much is the deposit required to confirm the booking?
If you book before 14/05, you will enjoy the advantages of the EARLY BOOKING OFFER and you will only be asked for 20% instead of 30% of the total amount of your holiday.
5. Can I change the dates of my booking?
Within the aforementioned cancellation terms, you can request via email or telephone that our booking team moves the dates of your holiday. No penalty will be applied to the new quote.
6. Which hygiene and safety measures will you provide for your guests?
The safety of our guests and staff members remains our top priority. In response to the current health emergency, we have taken further measures to make our cleaning and hygiene protocols even more stringent.
7. Do you have any restrictions on arrival / departure days and on the duration of the holiday?
Our policy provides maximum flexibility for the guest. You can choose to arrive and depart on any day of the week.
- Minimum stay 2 nights from April 28 to May 27 and from September 18 to 24
- Minimum stay 3 nights from May 28 to June 3
- Minimum stay 7 nights from June 4 to September 17
Write to booking@villaggioisamar.com or phone 041.5535811 if there is no availability for your chosen dates of stay.
This page is constantly updated, so we invite you
to stay connected with us to be informed of further developments.